Archive for October, 2008

CHX Technologies and Ipsos-Reid Press Release

Monday, October 27th, 2008

Hello everyone,

Please see below for the press release that began circulating yesterday that is talking about some of the market research that was conducted by CHX Technologies in collaboration with Ipsos-Reid. I think that you will find the content very informative.

Take care,
Tyler

For immediate release: October 20, 2008 Toronto

Boomers & Seniors Are Looking for More Preventive Dental Care

Dental care is a major component of the Canadian healthcare system. It accounts for 7% of total spending,rivals the nation’s budget for heart disease and cancer, and becomes vital to overall health as Canadians grow older. It is increasingly clear, for example, that healthy gums and teeth are linked to a healthy heart. Dental benefits, moreover, are the second most expensive benefit cost for Canadian employers and are thereby important to the competitiveness of the Canadian economy.

As people age, their preferences for health care services and a healthy lifestyle change. The Boomers, for example, take multivitamins like no other age group, clog the local gym at mid-morning and regularly visit the Internet for health care information. Boomers are the new healthcare consumers who ask for second opinions and are more demanding of healthcare providers.

In this context, it is important to know what Boomers and Seniors want from their dental services – a topic for which there is little or no information. To find out, CHX Technologies, a dental pharmaceutical company, commissioned Ipsos-Reid, the leading Canadian market research firm, to conduct a national survey of Canadians aged 40+ about their preferences for dental services. The results are insightful and instructive not only to Canadian dental offices, but also to the overall Canadian healthcare debate.

The survey found the following:

41% of Canadians aged 40+ have had a filling or a crown put in over the past year.

The most common method for which Canadians over the age of 40 pay for their dental services is out of pocket, with 37% reporting this is how they usually pay. This number increases to six in ten (59%) among those 70+.

Over the past two years, one quarter (24%) of Canadians aged 40+ have spent more then $400 out of their own pocket on dental services.

If they had to purchase a dental plan for their family, 75% said that it was important that this plan include filling for cavities, while 74% stated that it was important that this plan included prevention of gum disease. Other important factors include oral cancer diagnosis (66%), a new preventative program for tooth decay (63%), crowns (53%), dental implants (40%), and cosmetic services such as whitening (25%)

Half (50%) said that they would follow their dentists recommendations for purchasing a new preventive coating to reduce their chances of further decay at the gum line. One in five (21%) would pay for this new preventive coating regardless of whether insurance would cover it or not..

Six in ten (59%) Canadians aged 40+ expressed interest in Partners in Prevention, a growing network of Canadian dental offices which provide prevention services to people over 40. Four in ten said they would want their dentist to join Partners in Prevention or would ask their dentist if they were going to become a Partner in Prevention. Two in ten (18%) said they would either visit a Partner in Prevention or select a Partner in Prevention as their new dentist.

The Ipsos-Reid survey of 1,048 Canadians aged 40 and over was conducted on-line over 7 days in mid July, 2008. An unweighted probability sample of this size, with a 100% response rate, would have an estimated margin of error of +/- 3.1 percentage points, 19 times out of 20, of what the results would have been had the entire adult population aged 40+ in Canada been polled.

For more information on this survey visit www.partnersinprevention.ca or www.Ipsos-Reid.ca, or contact

Ross Perry Sean Simpson
CHX Technologies Ipsos-Reid
rossperry@chxtechnologies.com Sean.Simpson@Ipsos.com

Partners in Prevention

Wednesday, October 1st, 2008

I was recently in a dental clinic and one of the hygienists asked me: What is this “Partners in Prevention” thing that I keep hearing about?

I explained to her that Partners in Prevention is a growing network of dental professionals throughout Canada who are trained to provide more preventive services to older adult dental patients. I talked to her about how the program is a unique education, training and promotion program designed to expand those dental services most preferred by Boomer Plus patients (those age 40+).

This network responds to the most significant opportunity now in dental care — more prevention to an aging community.  The hygienist I was speaking to agreed that older patients tend to “disappear” from the normal recall pattern in her office — seniors just don’t visit the office as much as younger patients do. And with more and more seniors, her hygiene team was beginning to wonder about its bookings.

I asked this hygienist if she and her hygiene team had ever asked these older patients what they preferred in their dental care? She said, rather embarrassed, that she had never thought of doing so. I said that our company had asked many older Canadians this fundamental question in several surveys and found that overwhelmingly, these older patients wanted more prevention, far more than other dental services such as cosmetics, implants, crowns, etc.

So, with the aging of her patients, this hygienist understood the importance of shifting her efforts to new preventive services such as Prevora, the antibacterial tooth coating which is the only approved preventive treatment for root caries.

This conversation with the hygienist explains the rationale to Partners in Prevention. It is a network  of dental offices shifting their services to more preventive care, as this is what their aging community best responds to.

Our company’s ongoing market research has indicated that 8 out of 10 of older patients want to pursue preventive strategies and almost all of them are willing to pay for this, regardless of insurance. In a recent survey conducted by Ipsos – Reid, it was demonstrated that 2 out of 10 patients would look for a dental office that is a Partner in Prevention and 4 out of 10 will ask you about it and expect your clinic to be a part of this growing network.

What is the cost of joining the Partners in Prevention network?  There is no charge for the following services but every Partner is committed to recommending prevention of root caries with Prevora, when it is appropriate. And given that Prevora is the only proven and approved preventive treatment for this most common disease in aging Canada, that commitment only makes sense.

The Partners in Prevention program means you will be raising the profile of your clinic in your community. You will be improving the level of care you provide to your patients while developing a more efficient and productive hygiene department, gaining the required continuous education credits and at the same time increasing the value of your practice.. There are a wide range of services within the Partners in Prevention program that are offered at no charge to a partner practice some of which are listed below.

Partners in Prevention consists of education programs that include:
● Semi-annual Educational Seminar Series
● Guest Lecture Series
● Lunch and Learn Sessions
● Training Sessions
● Hygienist education courses

As well there are education resources consisting of:

A Partners in Prevention Monthly Newsletter, a Partners in Prevention website, a Prevention of root caries video and a Prevora video, Patient brochures, Prevora poster and a Prevora blog.

Along with this there will be extensive training on identifying the patients at risk, counseling patients on appropriate preventive therapy and the application of Prevora – the only approved treatment for the prevention of root caries.

Once your clinic is on board with the Partners in Prevention program it will be included in:

  • On-page advertising in your local newspaper media
  • Inserts listing the Partner in Prevention clinics in your local newspaper media

At the end of my chat with this hygientist, it was clear to her that becoming a Partner in Prevention was a way to set a new standard of care for their older patients. A standard of care that they want and are willing to pay for.

I hope that this helps out with your understanding of what the Partners in Prevention is all about and if you would like more information see the website www.partnersinprevention.ca 

Take care,
Tyler