In her blog titled “Getting Patients to Take Charge of Their Health”, Dr. Pauline Chen, M.D. talks about how to engage adult patients to take better care of their chronic diseases. Her message applies to dental care as the population ages and has a growing burden of dental disease.
Dr. Chen says that it is easy and customary to blame the patient for being sick. But she also points to some novel research on patient engagement conducted at a network of 40 family medical clinics in Minneapolis called Fairview Health Services.
For almost two years, Fairview Health Services has been giving patients a survey to measure how actively involved they are in their health care. The survey includes just 13 questions and takes only a few minutes to complete, with patients responding to statements like, “I know what my prescribed medications do,” “I am confident I can tell my health care provider concerns I have even when he or she does not ask,” “and “I am confident that I can maintain lifestyle changes like diet and exercise even during times of stress.”
Having answered these questions, patients are then placed into one of four categories depending on how likely they are to understand their health care issues and how much confidence and skill they have to take care of themselves.
The survey results of over 25,000 Fairview Health patients were analysed and compared those results with various objective measures of wellness like blood pressure, body mass index, blood sugar and cholesterol levels, emergency department use and hospitalizations.
Although not all the differences were dramatic, patients who were more involved in their health were less likely to smoke, be obese, get hospitalized or go to the emergency room than those who were less engaged. And while more affluent patients tended to be healthier than those who were poorer, patients who were more active in their own care tended to be in better health than their peers, regardless of income.
In dental care, the customary approach to patient involvement involves oral hygiene instruction and reminders about better eating habits. However, studies show that such efforts have a temporary effect at best particularly amongst high risk adults who have well developed lifestyles and habits.
Getting high risk patients more engaged in better oral health needs to go beyond these conventional approaches. A good place to start is with a simple but instructive assessment of the patient’s risk for caries.
Ross Perry